Fitment-first support

If a part arrives and does not match the intended vehicle fitment, contact SpareKart support as soon as possible with your order number, vehicle details, and clear photos if needed.

Our team may ask for additional details so we can confirm whether the issue is fitment mismatch, listing error, shipping damage, or installation-related.

Standard return windows

• Most verified sellers support 5 to 14 day return windows depending on the product and category
• Items should be unused, complete, and returned with original packaging where possible
• Electrical, special-order, or installation-sensitive items may follow stricter rules

Refund handling

Approved refunds are processed after the returned item or order issue has been validated. Timing can vary based on the payment method and the nature of the issue.

Cash on Delivery and manual payment orders may require an additional review step before settlement is closed.

Non-returnable situations

• Parts damaged by misuse, incorrect installation, or modification
• Consumables or opened items that cannot be safely resold
• Orders where the buyer provided incorrect fitment details and the listing itself was accurate

How to start a return

Use the Help Centre or your order flow to contact SpareKart with the order number, the issue, and any evidence needed for review.